Refund Policy
At LEYOSOVCAMERA, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return policy to make the process as simple as possible. Please read the following guidelines carefully:
1. Eligibility for Returns:
- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Non-Returnable Items:
Certain items are not eligible for return, including but not limited to:
- Downloadable software or digital products.
- Items that have been used, damaged, or altered after delivery.
- Personalized or custom-made items.
3. Return Process:
- To initiate a return, please contact our customer service team at support@leyosovcamera.com within 30 days of receiving your order.
- Please provide your order number and the reason for the return.
- Our customer service team will provide you with instructions on how to return the item.
4. Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
- We recommend using a trackable shipping method to ensure the safe return of your item.
5. Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and automatically applied to the original method of payment within a reasonable timeframe.
- Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider.
6. Exchanges:
If you would like to exchange an item for a different size, color, or model, please follow the return process outlined above and place a new order for the desired item.
7. Damaged or Defective Items:
- In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt.
- We will arrange for a replacement or refund as quickly as possible at no additional cost to you.
9. Contact Us:
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team at support@leyosovcamera.com.
By making a purchase from LEYOSOVCAMERA, you agree to abide by the terms and conditions of this return policy. We reserve the right to update or modify this policy at any time without prior notice.
1. Eligibility for Returns:
- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Non-Returnable Items:
Certain items are not eligible for return, including but not limited to:
- Downloadable software or digital products.
- Items that have been used, damaged, or altered after delivery.
- Personalized or custom-made items.
3. Return Process:
- To initiate a return, please contact our customer service team at support@leyosovcamera.com within 30 days of receiving your order.
- Please provide your order number and the reason for the return.
- Our customer service team will provide you with instructions on how to return the item.
4. Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
- We recommend using a trackable shipping method to ensure the safe return of your item.
5. Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and automatically applied to the original method of payment within a reasonable timeframe.
- Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider.
6. Exchanges:
If you would like to exchange an item for a different size, color, or model, please follow the return process outlined above and place a new order for the desired item.
7. Damaged or Defective Items:
- In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt.
- We will arrange for a replacement or refund as quickly as possible at no additional cost to you.
9. Contact Us:
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team at support@leyosovcamera.com.
By making a purchase from LEYOSOVCAMERA, you agree to abide by the terms and conditions of this return policy. We reserve the right to update or modify this policy at any time without prior notice.